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Service Desk (Identity Management System Support) in Atlanta, GA at Thompson Technologies

Date Posted: 8/10/2018

Job Snapshot

Job Description

Thompson Technologies is looking for a Service Desk Professional that has experience supporting Identity Management an LDAP related systems at the corporate level.

This client handles:

  • New Account set up
  • Access Control based permissions
  • Incident (lost permissions, passwords not working)

Reason to Apply

  • Work with leading edge organization
  • Collaborate every day with a team of people who really do care about their work  - we helped build this team including placing the hiring manager.
  • 6+ month contract (based on performance) which offers Medical, Dental, Vision, LTD and Vacation!

Required Experience / Responsibilties

  • 1+ years of experience providing ticketing support and phone for support for IDM / LDAP related issues
  • Strong understanding of the IDM Life Cycles related to Onboarding and Offboarding
  • Experience with ticketing system like Jira or ServiceNow
  • Provisions and create accounts
  • Experience with Active Directory specific to: permissions, account group management
  • Security concepts including:  LDAP Directory, Managing User Groups, Security Models, Permission inheritance
  • Experience with Oracle IDM (OIM), Octa and ServiceNow would be a huge plus.

To learn more and apply for this job, please send your resume to Joe at 

Why Thompson Technologies? We’ve been recognized among the fastest-growing companies in the country by Inc. 5000 and most recently as one of Atlanta’s Best and Brightest Companies to Work For, in addition to other awards. A leader in delivering talented, top-tier consultants, we provide unequalled service to the IT staffing industry. At our core, we strive to make a difference in the lives of the people and communities we serve.