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System Support Specialist-Menlo Park in Menlo Park, CA at Thompson Technologies

Date Posted: 7/9/2018

Job Snapshot

Job Description

Thompson Technologies is seeking talented and dedicated IT Support Professionals who can support the IT user community for a premier client in Menlo Park.  We have 2 openings, and these positions support the IT needs of the organization to ensure that it delivers timely, professional, and effective IT support to all of the employees. The successful candidate must have excellent communication skills, the ability to work effectively with all organizational levels, and a commitment to end-user satisfaction and continuous process improvement.

Required Experience

  • 5+ years of IT support experience with proven ability to troubleshoot and resolve hardware, software, and mobile device issues
  • Ability to install, troubleshoot, and maintain Microsoft Windows (7, 8, 10) and Apple OSX / macOS on end user devices
  • Knowledge of Microsoft Office, Adobe and related software packages
  • Experience with mobile device management (AirWatch, Good) and Active Directory user administration and Exchange mailbox creation
  • Experience with imaging and disk partitioning solutions (SCCM, Acronis, R-Drive)
  • Experience resolving basic network issues (i.e. DNS, DHCP) and corporate antivirus solutions (Trend Micro, Symantec Endpoint Protection, McAfee)

To learn more and apply for this position, please send your resume to 

Why Thompson Technologies? We’ve been recognized among the fastest-growing companies in the country by Inc. 5000 and most recently as one of Atlanta’s Best and Brightest Companies to Work For, in addition to other awards. A leader in delivering talented, top-tier consultants, we provide unequalled service to the IT staffing industry. At our core, we strive to make a difference in the lives of the people and communities we serve.